Illustrative anatomy: sinus region

Sinusitis care

Contact the team about sinus-related concerns and consultation options.

Describe your sinus symptoms

DDK?s archived sinus information describes congestion, discharge and discomfort around the nose or below the eyes. Tell the team how long the concern has lasted and what you have already tried.

Talk about your sinus concerns

DDK’s sinus care information covers nasal congestion, discharge and discomfort around the nose or below the eyes. Describe your own symptoms and ask the clinical team which consultation is appropriate.

Topics to discuss at a consultation

Tell the team what you are experiencing and how it affects your usual activities.

  • Nasal congestion or discharge
  • Facial discomfort and recurring concerns
  • Current consultation and assessment arrangements

Preparing for a conversation

When you contact the hospital, explain the main reason for your visit. Ask which consultation or assessment to arrange and whether you should bring any existing reports. Confirm any preparation instructions directly with the team.

Discussing your symptoms

Ask the hospital about its current approach to sinus concerns and whether a consultation is appropriate for you. Care decisions are individual and should be discussed with the clinical team.

Illustrative anatomy: sinus region

Give the team a clear symptom history

Note the duration and pattern of congestion, discharge or discomfort, and explain any previous sinus consultations. A written summary can help you remember questions during a call. Ask which clinician is available, what information to bring and whether the hospital?s current service is appropriate for your particular concern rather than assuming all sinus problems need the same approach.

Ask the hospital team
01 / BEFORE

Identify your questions

Describe when symptoms occur and what has changed. Keep a short note so you can explain what you want from the visit.

02 / DURING

Understand the assessment

Mention previous sinus consultations and any existing reports. Ask the clinician to explain the purpose, options and limitations in terms you understand.

03 / AFTER

Clarify the next step

Ask about the current care approach and whether another assessment is needed. Confirm who will review your concern or results and how to arrange follow-up.

Keep your previous care in context.

Tell the team about relevant previous consultations and any care already advised. Ask whether existing reports or a current medicine list would be useful. Share medical files only when requested: send your appointment message first, then attach them privately in the same WhatsApp chat.

Request a consultation

Useful answers for your next step.

Does sinus discomfort always have the same cause?

No. The symptom list is background information. A clinician needs to assess your individual concern before discussing options.

What should I confirm before arranging a visit?

Call DDK to confirm the relevant clinician or service, availability, preparation and current charges. Visit hours are Monday?Saturday, 9 AM?12 PM, 1?4 PM and 5?8 PM. Sunday is closed.

Does an appointment request confirm a time?

No. Use Book Appointment to prepare a WhatsApp request. Review and send the message yourself; hospital staff will confirm availability. Attach any requested files in the same WhatsApp chat.

Know your options.
Take the next step.

Talk with the hospital team.

Ask about current availability and the arrangements for your visit.